Shipping Information

SHIPPING INFORMATION

Receiving Your Watch from WatchBox

WatchBox prides itself on delivering unmatched customer service, including free, insured next day shipping for all watches sent within the United States. The order cutoff for next day shipping is 3 PM Dubai Time Sunday – Thursday, excluding holidays.

Once payment has been verified, your watch will be shipped fully insured for the purchase price of the watch. In order to protect your purchase, a signature is required for the package to be delivered.

Notes:

• WatchBox is a global company with inventory held in locations around the world. If the watch you purchase is in one of our International locations, it will be shipped to our local office by the most expedited service available and then available for shipping/pickup within 1 business day.
• Our policy requires us to ship merchandise to an address that is registered with your credit card company or PayPal. If you would like your package shipped to an alternative address, we require that the address be registered and verified with the credit card company or PayPal.
• There are select countries that we are unable to ship to. If your country does not show as available for shipping in the shopping cart, please contact us for additional assistance. We reserve the right to refuse to shipment to any location without prior notice.

If you ever have any further questions, please contact your Client Advisor.

Shipping Your Watch To WatchBox

Free, insured next day shipping is also provided for watches that you sell to WatchBox. Once you accept our offer for your watch, we will email you a pre-paid shipping label with instructions on how to pack your watch to send to us. Please follow the shipping instructions carefully to ensure that your watch will be fully insured for the purchase price of your watch during transit.

How to Ship Your Watch:

• Print out your shipping label.
• Grab two new, sturdy boxes (double boxing is required for insurance purposes).
• Pack your watch along with all accessories (stickers, tags, warranty card, etc.), the original box and papers into the first box.
• Pack the inner box into the larger outer box.
• Tape the shipping label to the outer box.
• Schedule a pick-up or drop your package off at an authorized shipping facility.

INTERNATIONAL SHIPPING

WatchBox is a global company and ships to many countries around the world. If you are shipping to Europe (including the UK), Asia, or North America, please select your country at the top of the screen for your regional WatchBox shipping policies. International orders shipping from Dubai will be shipped via expedited International service with delivery times that will vary by country.

If not collected by WatchBox directly, International shoppers may be required to pay customs charges as well as any associated import tax, VAT, or duties as required by your local jurisdiction. The taxes collected by WatchBox will be listed in your purchase receipt, but you may be responsible to pay additional duties and taxes to the carrier. Contact your Client Advisor for any questions about charges in your country.