Frequently Asked Questions

What is the Watchbox

The Watchbox is the premier destination to discover exciting, unusual, and never before seen content: from feature length films, to webisodes, to exclusive music concerts. Not only can you browse and rent exclusive videos, but the Watchbox empowers content creators: upload your feature, set a price, leverage social media to get the word out, and start profiting. Don't forget to include extra features like behind the scenes footage, interviews, teasers, and trailers.

How it works: customers

  • Browse the site
  • Find a feature you want to watch
  • Purchase it
  • Watch it immediately by streaming it directly to your computer or mobile device

How it works: content providers

  • Upload your feature
  • Publish your feature
  • Market your feature
  • Get paid for every rental

How you get paid

Every time a customer rents your feature you will earn 50% of the rental price. For example, if your title is rented at $4.99, you earn a royalty of $2.49. You may set your price to anything at or above the minimum rental price of $1.99.

Royalties are eligible for withdrawal 60 days after the sale is made; you may request payment of your eligible account balance from the content account page. Payments will be sent via PayPal to the email address on file in your account. Alternatively, you may request payment via check (a fee of $1.50 will be applied for each check issued).

What it costs

There is a onetime $15.00 processing fee for adding a new movie.

Video codec support

The Watchbox supports 99.5% of the video codecs in use today.

  • H.264
  • Theora
  • VP8, VP7, VP6, VP5, VP4, VP3
  • MPEG-4 ASP, DivX, XviD
  • MPEG-1, MPEG-2
  • H.263, H.263+, Flash Video
  • Windows Media Video 7, 8, and 9 (WMV1, WMV2, WMV3)
  • Apple ProRes 422
  • Real Video
  • YUV
  • Schroedinger, Dirac
  • Sorenson, Cinepak, RPZA, Indeo, MJPEG

Note: The Apple Intermediate Codec is not currently supported.

Audio codec support

  • MP3
  • AAC
  • WMA
  • WAV
  • AC3/DTS
  • RealAudio
  • Ogg Vorbis, Speex, FLAC
  • AMR-NB, AMR-WB
  • alaw/ulaw, gsm, pcm, adpcm

Addition and removal of content

After you successfully upload your video it will be processed and become visible within the content section of your account. Once you request publication of your content it will undergo a review for acceptable content; every effort is made to approve your content as quickly as possible. Your content will not appear on the public site or be eligible for rental until it is approved.

If you would like to remove your content from distribution on the Watchbox you may remove it from publication or delete it on the edit content page. Content removed from publication will continue to be visible to accounts with active rentals. If you choose to delete your content, it will be removed from the site and any outstanding rentals will be refunded. The refunded amount will be deducted from your account balance.

Payment and refund policy

The Watchbox accepts payment by credit card. You agree to pay for any content that you rent and that the Watchbox may charge your credit card for any content rented, along with any additional amounts incurred through the use of the Watchbox. You agree that the Watchbox reserves the right to add or remove payment processing methods at its sole discretion and without notice to you.

All transactions through The Watchbox are final. There are no refunds.