Our Story

About Us

About WatchBox

Fueled by technology, innovation, and unmatched global experience in the high-end watch market, WatchBox is the world’s leading platform for buying, selling, and trading pre-owned luxury watches. With offices in the United States, Hong Kong, Switzerland, Singapore, Dubai, and plans to expand beyond, we are the trusted destination for watch enthusiasts worldwide.

Why Choose WatchBox?

As watch enthusiasts and experts ourselves, we are committed to the integrity and innovation of the luxury watch industry—which is why we invest in our processes, services, and team.

Unrivaled Selection

We are not a marketplace; we own every watch that we sell. This allows us to implement a true global quality standard, and as one of the largest buyers of pre-owned watches worldwide, our selection is ever-changing with thousands of pieces from the best brands available.

Guaranteed Authenticity

Every one of our pre-owned watches are evaluated, authenticated, and brought to manufacturer operating standards without compromising value or provenance. Plus, each pre-owned watch we sell is backed by a 2-year WatchBox Global Warranty with additional coverage options available.

Superior Watchmaking Service

Our in-house team of Swiss-trained watchmakers, technicians, and refinishers are among the most highly regarded in the industry. They assess every watch before it’s presented for sale, holding them up to a rigorous quality control process—our team is also qualified to address any watch repair needs. From routine maintenance to water damage or rust, we provide full service with factory-sourced parts, offering peace of mind to thousands of clients worldwide.

Meet Our Team

Our team of 200 associates are some of the most passionate watch enthusiasts in the business, maintaining a superior level of knowledge regarding the history, nuances of current collections, and pulse of the secondary marketplace. And we are here for you. WatchBox Client Advisors can assist with all of your watch-related needs – whether you are looking to buy, sell, or trade timepieces from your personal collection. Connect with WatchBox at your convenience to meet your dedicated client advisor – over the phone, by email, live chat, in-app communication, and of course, within our showrooms and buying offices around the world. We look forward to getting to know you.

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Our Global Footprint

While our headquarters are located in Pennsylvania, our reach extends far beyond the United States. With offices in Singapore, Switzerland, the United Arab Emirates, and Hong Kong, we’re continuing to look for new areas of opportunity—our New York and Miami offices are coming soon.

Explore All Locations

Join Our Team

Are you a watch enthusiast? We’re searching for ambitious, forward-thinking individuals to join our dynamic team of advisors, watchmakers, storytellers, marketers, data scientists, and technologists. Partner with us as we continue to transform the industry.

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Get In Touch

Our Client Advisors are available to assist you with all of your watch-related needs—whether you’re looking to buy, sell, or trade from your personal collection. Connect with us at your convenience to meet a dedicated advisor over the phone, by email, live-chat, in the app, or at one of our showrooms and buying offices.

Contact Us