Buckle to Buckle Care Plan Coverage
At WatchBox we want you to enjoy your watch for years to come. If you damage your watch, the last thing you should worry about is how to fix it or the cost of repairs. You need a fast, easy-to-use care plan to get you wearing your watch again. Keep your watch looking like new and wear it worry-free with the Buckle to Buckle Care Plan.*
What's Covered:Buckle to Buckle Care Plan includes the following coverage**:
- ✓Movement failure***
- ✓Crystal scratches or breaks
- ✓Case or bezel damage
- ✓Broken stem, crown or clasp
- ✓Repair of water damage to water-resistant watches
- ✓Refurbishment of metal bracelet
- ✓Strap replacement for rips or tears
- ✓Battery replacement
- ✓Shipping for repairs
How It Works
Purchase CoveragePurchase your Buckle to Buckle Care Plan when you purchase your watch. Keep your receipt. It is necessary in the case of a claim as proof of purchase.
Wear Worry-FreeEnjoy your new watch with confidence knowing it’s protected from unexpected damage or malfunction.
Need it Fixed?Contact WatchBox or the Care Plan team to begin the process.
- How long is my coverage? The Buckle to Buckle Care Plan provides peace of mind for three full years.
- How much does a Buckle to Buckle Care Plan cost?
- The price of a Buckle to Buckle Care Plan depends on the price paid for the watch.
- How do I file a claim?
- Contact WatchBox at 855-862-3164 or call the Care Plan team at 800-582-4916 for instructions on obtaining repairs or a replacement.
- How long will it take for my claim to be handled?
- As soon as something happens to your watch, initiate a claim and we will do our best to handle it quickly. Our goal is to get your watch restored as soon as possible.
- Will my item be repaired or replaced?
- Your watch will be repaired. If your watch cannot be repaired, you will receive a replacement or store gift card good for the item’s purchase price, including tax, up to the remaining limit of liability.
- I can’t find my receipt. Now what?
- If you misplace your receipt, you may call the Care Plan team at 800-582-4916 to determine eligibility.
- Can I purchase a Buckle to Buckle Care Plan on a watch I’m giving as a gift?
- Yes. Give the receipt to the recipient, and coverage is transferred.
- Does the Buckle to Buckle Care Plan cover loss and theft?
- While a Buckle to Buckle Care Plan provides peace of mind when your jewelry is damaged, it does not include coverage for loss and theft. To obtain these coverages, visit www.jewelersmutual.com for insurance options.
- Can I renew my coverage?
- Buckle to Buckle Care Plans are non-renewable