What Our Customers Are Saying
At WatchBox customer satisfaction is our ultimate goal. We take pride in offering a client experience that leads the industry. But don't take our word for it, past customers are our best advocates and most effective spokesmen. No other company in the luxury watch industry - new or preowned - can boast the same depth of endorsements from real clients.
Michael provided excellent information regarding the condition of the watch and followed up throughout the entire process. The watch arrived when promised and in even better condition than I expected. Michael provided excellent customer service and was really patient making the language barrier not a problem at all throughout the process, due to me being from a country where English is not the first language.
Could not be more happy with my experience, the watch was in excellent condition, quick shipping, and excellent customer service. Will definitely be back again as a customer in the future.
Thanks, Peter, for treating me as a professional. I hold in high esteem those who respect my time (because I have very little discretionary time) and you did. You got right to the point, as did I, and we struck a deal in a few minutes. You also went the extra mile to add another link after I told you my wrist circumference. The watch arrived when promised and in perfect condition. Thanks!
This will not be my last purchase.
The website had the watch and I used the online chat to get some information. Jason Mane responded to my request and in less than an hour, got me pictures of the watch and answered all my questions. He responded very quickly with email, text, and phone calls. -- excellent customer service.
The watch arrived in a few days, with box, papers, etc. and the condition of the watch was excellent. I am very pleased with the service and Jason and Mike and others at [WatchBox] are honest and they delivered what is on their website. It's reassuring to know a good web based company when buying such expensive products. I will definitely use them again.