Does WatchBox have a traditional retail storefront?
Can I offer a lower price for a watch?
Why is the manufacturer retail price lower than your price?
Can I see a watch in person before purchasing it?
Can you source a specific watch for me?
Will the strap or bracelet fit my wrist?
How do I sell my watch?
Does WatchBox accept trades?
Does WatchBox do appraisals?
How do I get paid?
How are watches shipped, and are they insured in transit?
How quickly do you ship once I purchase a watch online?
If I am dissatisfied with my watch purchase, how long do I have to return the watch to you?
When do you make refund payments on a watch that has been returned to you?
What types of payments do you accept?
Do you offer financing?
When do you expect to receive payment for a watch purchased by a customer?
When can a customer expect to receive payment for a watch bought by WatchBox or included in a trade deal?
How is sales tax handled?
Newer sales tax regulations for e-commerce businesses require sales tax to be collected on orders shipped to many states as required by law. WatchBox is registered to collect sales tax in many states as required. Please note that States are evolving their collection requirements and we will update this list as more states are added:
|WASHINGTON||NORTH CAROLINA||INDIANA||OKLAHOMA||WEST VIRGINIA|
|KENTUCKY||NEVADA||VERMONT||NEW JERSEY||SOUTH DAKOTA|