What Our Customers Are Saying

At WatchBox customer satisfaction is our ultimate goal. We take pride in offering a client experience that leads the industry. But don't take our word for it, past customers are our best advocates and most effective spokesmen. No other company in the luxury watch industry - new or preowned - can boast the same depth of endorsements from real clients.

First Luxury Watch Purchased Online First luxury watch purchased online. Recently decided to purchase my first Breitling, and decided to purchase from "WatchBox". The whole experience was nothing but spectacular.

Michael provided excellent information regarding the condition of the watch and followed up throughout the entire process. The watch arrived when promised and in even better condition than I expected. Michael provided excellent customer service and was really patient making the language barrier not a problem at all throughout the process, due to me being from a country where English is not the first language.

Could not be more happy with my experience, the watch was in excellent condition, quick shipping, and excellent customer service. Will definitely be back again as a customer in the future.
-Eirik R.
Milgauss-My First Rolex! As a scientist, I appreciate the engineering of the anti-magnetic mechanism. As an executive, I admire the understated elegance. Perfect for the lab or the boardroom.

Thanks, Peter, for treating me as a professional. I hold in high esteem those who respect my time (because I have very little discretionary time) and you did. You got right to the point, as did I, and we struck a deal in a few minutes. You also went the extra mile to add another link after I told you my wrist circumference. The watch arrived when promised and in perfect condition. Thanks!

This will not be my last purchase.
-Jeffrey L. Strobel, Ph.D.
First Patek and Great Experience I bought my first Patek with [WatchBox]. I saw the video on YouTube which did a great job describing and assessing the Patek Aquanaut 5167a.

The website had the watch and I used the online chat to get some information. Jason Mane responded to my request and in less than an hour, got me pictures of the watch and answered all my questions. He responded very quickly with email, text, and phone calls. -- excellent customer service.

The watch arrived in a few days, with box, papers, etc. and the condition of the watch was excellent. I am very pleased with the service and Jason and Mike and others at [WatchBox] are honest and they delivered what is on their website. It's reassuring to know a good web based company when buying such expensive products. I will definitely use them again.
I need no other platform for happiness! I’ve been a fan of Tim on his channel for some time. His move to Govberg has only improved the show immensely. The new set & WatchBox app are excellent. The introduction of Brian, Claudio and the watch girlz & of course mr watch maker Mike Michaels and Josh Thanos moving over has given me a one stop shop for all things WATCH! As a self proclaimed watch nerd I need no other platform for happiness! -Declan Gill
Thank you for a wonderful experience at WatchBox. I wanted to let you know that the way everything was packaged and wrapped together was wonderful. Everything arrived safe and sound and clean. I appreciate you taking the care for every little note, baggie and wipe to be included from the original packaging. To an enthusiast the outer and inner boxes and all such details make all the difference. Having the watch visibly shined and setting the date and time was a beautiful touch. I had my reservations about purchasing from an I appreciate the professionalism that is so often lacking these days and will make sure to copy this review to your rating system. All too often folks complain but don't praise when it is due. My salesperson was Alex L. I look forward to future purchases with yourself and your team very much. Thank you for a wonderful experience at WatchBox. -Alex Stavdal
Completely Flawless I bought a pre-owned timepiece from the WatchBox, but it might as well have been new, it was in such pristine condition. It was completely flawless and I was very pleased. The guys at WatchBox were great to deal with. The watch was reasonably priced, shipped immediately, and was in beautiful, perfect condition. You really can't ask for anything more than that. I will keep them in mind for any future acquisitions! -Mike Trent
You cannot beat WatchBox If you are looking for a pre-owned watch, you cannot beat WatchBox. Great price (I made an offer, which was accepted) and great service. When I received my watch, I could not believe how pristine it was. If you have a chance to with Tom Austen, I highly recommend it. -Elliott Axinn
Seamless and Very Enjoyable My experience with WatchBox was seamless and very enjoyable. I was able to purchase a BR01-94 Red which I had previously owned several years ago. I had been searching for this model since the initial sale and was pleasantly surprised to find it on the WatchBox site. Armand Johnston represented WB professionally and assisted me during the entire sales process. Armand walked me through the process and assuaged any concerns I may have had. The time piece he delivered was exactly what I was looking for during my search. Bell & Ross is a unique brand. It is a watch I will cherish for years. I will also be a repeat customer to Watch Box. Their response time to emailed inquires was very quick and their product knowledge was superior to [a competitor] in many ways. I strongly recommend any one currently searching for a time piece to reach out to Watch Box. -Marc Shen
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